Apple To Replace Some Cracked Apple Watch Series 2 And 3 Displays For Free

A new repair program aims to provide free repairs for certain Apple Watch models.

Apple announced that it has launched a new Screen Replacement Program for aluminum models of the Apple Watch Series 2 and Series 3. This comes after the tech giant discovered a flaw in the aforementioned devices’ display that affects their overall look.

The Cupertino tech company revealed that a crack may form along the rounded edge of the screens on some aluminum models of the Apple Watch Series 2 and Series 3. Apple said that while this only happens under “very rare circumstances,” there’s a possibility that the crack which can form on just one side will continue around the screen.

Eligibility

Apple promises to provide free repairs for all affected Apple Watch models. Not all models are eligible, though. Here’s a list of models that can qualify for free screen replacements:

• 38mm and 42mm Apple Watch Series 2 models in space gray, gold, rose gold, and silver aluminum sold between Sept. 2016 and Sept. 2017
• 38mm and 42mm Apple Watch Nike+ Series 2 in space gray and silver aluminum sold between Oct. 2016 and Oct. 2017
• 38mm and 42mm Apple Watch Series 3 (GPS only and GPS + Cellular) in space gray, gold, and silver aluminum sold between Sept. 2017 and Sept. 2019
• 38mm and 42mm Apple Watch Nike+ Series 3 (GPS only and GPS + Cellular) in space gray and silver aluminum sold between Oct. 2017 and Sept. 2019

Apple emphasizes that these are the only models eligible for the free repair program.

How to get service

Apple Watch owners who are eligible for repairs can choose one of three options to have their wearables serviced. They can look for an Apple Authorized Service Provider (AASP), schedule an appointment with the nearest Apple Retail Store, or contact Apple Support to arrange for a mail-in service via the Apple Repair Center.

All repairs will require users to surrender their Apple Watches. Apple promises to return Apple Watches to their respective owners, in repaired condition, in “approximately 5 business days.”

Visit Apple’s website to learn more information about the things that need to be done before sending an Apple Watch for repairs.