‘Back In Tune’: Spotify Fixes Issue Following A Major Crash On Apple’s iOS
KEY POINTS
- The music app, Spotify, crashed earlier
- The issue identified was Facebook’s SDK
- Facebook immediately fixed the problem
- Spotify and all other apps affected therein are now working
Spotify is up and running after experiencing a major crash on Apple’s iOS.
Spotify, through its official Twitter account SpotifyCares, announced earlier today, July 10, that the issue iPhone users have been experiencing has been fixed.
“Everything’s now back in tune!” Spotify tweeted.
Everything’s now back in tune! If you still need help, send us a tweet.
— SpotifyCares (@SpotifyCares) July 10, 2020
Several netizens, including YouTuber Amy-Lee Hart, experienced the issue earlier today. Hart, through her official Twitter account, shared a clip of what happened when she opens the music app.
“Also @Spotify you have made my train ride unbearable,” Hart tweeted with an angry emoji. “Anyone else?”
A netizen also screen-recorded the Spotify issue and posted the clip on Twitter.
So annoying:( pic.twitter.com/4HusmB3wPL
— Why are you here? (@anobodyYT) July 10, 2020
Netizens responded to Hart’s tweet, whose attached video clip gained more than 330,000 views.
I am having the exact same issue! #SpotifyDown
— Mons (@tjmontse) July 10, 2020
SAME HERE OMG
— Mon (@EverydayGamerM) July 10, 2020
Same for me right now. Infuriating.
— Jon Washburn (@DeanOfMortgages) July 10, 2020
Other netizens claimed that it was only happening on Apple’s iOS because Spotify did not have issues with Android phone users. At the same time, some claimed that the issue was not isolated to Spotify alone but other apps too.
It's Apple. Spotify is working perfect for all Android users
— Hans Oferbach 🇦🇺 🇩🇪 🇮🇹 (@hans_oferbach) July 10, 2020
It's not just Spotify. Other popular 3rd party apps are doing the same. This is an apple issue.
— Matterz (@Matterz95) July 10, 2020
Spotify, in response to the growing number of complaints via social media, replied that they’ve been well-notified and working on the issue.
We’re aware of some issues right now and are checking them out! We’ll keep you posted.
— SpotifyCares (@SpotifyCares) July 10, 2020
An update on Facebook for Developers’ page revealed that there was a sudden spike in “crashes arising from iOS SDK in [ FBSDKEventDeactivationManager updateDeactivatedEvents] .” Facebook investigated the increase in errors in the iOS SDK thereafter.
The post further revealed that a change in code triggered the crash for some iOS apps using the Facebook SDK. It was immediately fixed and the issue has been tagged as resolved.
Pinterest and Tinder, among other apps, were earlier affected, The Verge reported. App developer Guilherme Rambo explained to the said news outlet why Facebook urged the app developers to use the software development kit or the SDK.
Rambo, back in May, reportedly said Facebook wanted to integrate their log-ins to the developer’s app for data collection from the app’s users. Whenever a user opens an app using the SDK, it reportedly signals the Facebook servers in preparation to authenticate the log-ins.
The downside, however, is when Facebook experiences a service issue. Multiple apps crash whenever it happens, resulting in numerous angry customers.
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