Best Software for Small Business Owners in Hospitality
Best Software for Small Business Owners in Hospitality Photo by Proxyclick Visitor Management System on Unsplash

The hospitality industry's core service is to entertain and house guests. Hotels, restaurants, bars, lodges and guest houses all fall under the hospitality business segment. These establishments provide either one or more services, including meals, accommodations and entertainment, to their guests.

Many tech-savvy business owners have resorted to software to help them run their businesses. Hospitality software helps business owners stay in touch with their customers in real time to avoid dissatisfaction. Services that you will enjoy from this software include but are not limited to the following:

  • Automation of tasks, reducing administrative and operational costs
  • Create customized booking and price plans
  • Reduced paperwork
  • Provide automated audits of the performance of your hospitality business

It is possible to run a hospitality business with a skeleton crew, which reduces your overhead costs, thanks to the software available.

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5 best software programs for small business owners in hospitality

We scoured the net, and these are the five best software options for small business owners in the hospitality industry.

eZee Absolute

eZee Absolute is a hotel management system that fully automates every area of your business' operation. It can support any size of setup from a small guesthouse to a string of hotels. The eZee Absolute software has a mobile app that makes it easy to view bookings and chat with guests quickly.

This software has a cloud property management system and costs $45/month, paid annually. The booking engine and other system management platforms in the software come as separate packages, so you only pay for what you need.

Top features

  • A single system that can oversee multiple properties, guests and booking engines.
  • Customizable user accounts for different departments of your business.
  • Built-in and flexible point-of-sale system designed especially for restaurants and bars.

Hop

Hop is an all-in-one property management software that will help you run your hospitality business more effectively. Hop has multiple features that make it a great choice for business owners who want a hands-on approach without micromanaging. It is also reasonably priced with a monthly price of $150 for its features.

Top features

  • Cloud-based and fully mobile.
  • Provides means to manage teams across the entire spectrum of your business.
  • Includes a booking engine that's commission-free, saving your business money.
  • Extras include Event Management, Channel Manager, Revenue and Reporting Manager, etc.

InnKeeper's Advantage

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InnKeeper's Advantage is designed to provide a seamless booking service for guests. Any hospitality location can use the app to run a bed and breakfast, boutique hotel, or guesthouse. The system provides your customers with the same booking experience that larger hotels do for a price of $54.95/month.

Top features

  • Includes a website with a responsive design that displays all relevant information at a glance.
  • Integrated booking engine and a branded website that captures the essence of your hospitality business.

Weltraum PMS

Weltraum PMS is a lightweight software application that comprehensively helps you to manage bookings and customer room reservations. The app also has a report generator that provides audits of how your room bookings rank per month.

Top features

  • Free trial period before purchase.
  • Competitive pricing of a one-time payment of $500 for lifetime access.
  • Online reservations and monitoring of customer activity.
  • An interface that is both intuitive and easy to use.

NewBook

NewBook is a revolutionary software system for small business owners. It provides a single platform for managing all your businesses, including a property management and self-reservation system. It is also an all-in-one booking engine.

Top features

  • Save on administrative costs by using the self-booking and reservation system.
  • Track the activities of your hospitality business via a mobile app.
  • A free and paid version is available with different packages, depending on your needs.

Final thoughts

Regardless of the software you choose to purchase for your hospitality brand, make sure it fits your needs and budget. Allowing your software of choice to work for you allows you to serve guests better and maximize your profits as a small business owner.