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Employees at call centre provide service support to customers in the northeastern Indian city of Siliguri

The allure of outsourcing too powerful for U.S. companies to resist

One of the predominant economic issues of our day has to do with the “offshoring” or “outsourcing” of American jobs overseas, particularly to developing economies like India and China where costs of labor are significantly less, thereby undermining efforts to reduce the stubbornly high U.S. jobless rate (currently at 9.6 percent)