Controversy: Dove Soap Apologizes For 'Racist' Ad, Twitter Explodes
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Beauty supply giant Dove has apologized and said it "missed the mark in representing women of color thoughtfully," after it released a Facebook advertisement many social media users deemed racially insensitive.
The ad, posted on Friday, featured an African-American woman in a brown shirt taking off her top to reveal a white woman in a light-coloured shirt. Another image showed a white woman removing her shirt, revealing a woman who appeared to be of Asian descent.
Dove apologised for 'racist' Facebook advert showing a black woman turning white after using @Dove lotion. pic.twitter.com/NGXyhnGuBZ
— Habeeb Akande (@Habeeb_Akande) October 8, 2017
On Saturday, Dove, which is owned by Dutch-British consumer goods company Unilever, released a statement via its official Twitter account, apologizing for the advertisement.
"An image we recently posted on Facebook missed the mark in representing women of color thoughtfully," the statement read. "We deeply regret the offense it caused."
An image we recently posted on Facebook missed the mark in representing women of color thoughtfully. We deeply regret the offense it caused.
— Dove (@Dove) October 7, 2017
After the soap company removed the ad, it issued an apology on Facebook, saying that the feedback it received will be considered in subsequent advertisements
"Dove is committed to representing the beauty of diversity. In an image we posted this week, we missed the mark in thoughtfully representing women of color and we deeply regret the offense that it has caused. The feedback that has been shared is important to us and we’ll use it to guide us in the future," the statement read.
Despite having apologized and removed the ad, Dove set the internet ablaze. After the advertisement sparked a debate about racial sensitivity, many took to social media and chastised the beauty brand, even threatening to stop purchasing its products.
Dove said "we missed the mark"... man, y'all missed the mark, get set, and go!
— laire (@laire) October 8, 2017
Any black business sell soap?? Dove made it clear they only want white ppl using their products, I'm cool with that
— Sad Pitt (@Bbillions) October 8, 2017
Really @Dove ?? Now I can't patronize you anymore#iSeeWhatYoureImplying pic.twitter.com/M5McMLbCD2
— Jonica Booth (@Blu1x) October 8, 2017
Welp, looks like I’ve purchased my last pack of @Dove soap. #BoycottDove pic.twitter.com/zzcCVdTu4W
— Tiffany M. Graves (@tiffmgraves) October 8, 2017
Some users suggested that the company had a history of racially insensitive advertisements.
Okay, Dove...
— Keith Boykin (@keithboykin) October 8, 2017
One racist ad makes you suspect.
Two racist ads makes you kinda guilty. pic.twitter.com/hAwNCN84h2
It’s not a new thing. They know what they are doing. pic.twitter.com/w1caubZsEV
— Complexion Magazine (@ComplexionMag) October 8, 2017
the racist dove ad is a continuation of a long history of racist soap advertising pic.twitter.com/nO7iDT7dxH
— /kaw·reɪdʒ/ (@kawrage) October 8, 2017
Definitely missed the mark there @Dove
— Stacey B (@_StaceyBaptiste) October 8, 2017
FYI Dark skin IS NORMAL pic.twitter.com/lUD9OJR46f
A complete historical view is always important. #Dove pic.twitter.com/1vAxvGy0bh
— Kristina Chäadé Dove (@KristinaCDove) October 8, 2017
Dove is a Unilever brand. Unilever has multiple brands that have skin-whitening ranges, worth $billions in annual revenue.
— Briganvenutius (@JordanLM__) October 8, 2017
This is PR. https://t.co/atulOGkFzR
Here is another! Y’all literally could’ve googled “racist soap ads” and it would show you ones just like yours. This is not ok pic.twitter.com/iJoEBR4TU4
— George M Johnson (@IamGMJohnson) October 8, 2017
Screenshots of the advertisement were circulated by American makeup artist Naomi Leann Blake, which went viral and was re-posted over a thousand times on Facebook and Twitter.
"So I'm scrolling through Facebook and this is the #dove ad that comes up.... ok so what am I looking at," she captioned the photo.
Some Facebook users seemed to be spilt on the subject.
"This is gross. You think people of color can just wash away their melanin and become white? What were you going for, exactly? Your creative director should be fired," Angela Reinders wrote on Facebook.
"I think they meant it's for all skin types... it went from black to white to another race," said one Facebook user.
"The third woman is definitely not white but this was a bad deliverance of the message that all can use the soap," posted another.
This isn’t the first time Dove received backlash after releasing ads deemed racially insensitive. In 2011, an ad sparked controversy after it showed three women with different skin tones in front of a wall marked "before and "after."
You have done it in the past._ pic.twitter.com/qaGG10bePw
— Nonhlanhla Mabhena (@N0n0zA) October 7, 2017
The woman in front of the "before" section had a darker skin tone, the woman in the middle was slightly lighter and the woman in front of the "after" sign was white. After the ad received criticism, Dove released a statement looking to clarify its objective.
"The ad is intended to illustrate the benefits of using Dove VisibleCare Body Wash, by making skin visibly more beautiful in just one week. All three women are intended to demonstrate the "after" product benefit. We do not condone any activity or imagery that intentionally insults any audience," the statement read.
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