eBay Takes On Amazon, Walmart With Price Match Guarantee
While Amazon and Walmart battle it out, eBay announced its own move Wednesday to attract customers.
The company announced a Price Match Guarantee for more than 50,000 items, which means customers will be offered the best deal online or eBay will match the lower price of a competitor. The online sites of companies with which eBay will match its prices are: Amazon, Best Buy, Walmart, Home Depot, Target, Sears, Wayfair and Jet.com. The offer will be applied to items exactly the same and currently in stock on eBay and a competitor’s site.
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“Shoppers can shop with confidence knowing that they’re getting the best value available on eBay,” Hal Lawton, senior vice president of North America at eBay, said in a statement. “The vast majority of our deals are already lower priced or equal to our competitors, but if a shopper finds it for less, we’ll gladly match the price of our competitors.”
How To Get An Item Cheaper On eBay
Price Match Guarantee, which is currently available in the U.S., will apply to select items available in eBay Deals, which are available for free shipping.
If you find an item cheaper somewhere else, you can reach out to eBay Customer Service and request a price match. You can then tell them where you found a lower price so they can verify it quickly. Once approval is given, an eBay coupon for the price difference will be issued.
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eBay’s Price Match Guarantee comes after the company introduced Guaranteed Delivery earlier this year. The service offers free three-day guaranteed delivery on 20 million eligible items. eBay also includes options for one-to-two-day delivery. Similar to Amazon Prime, customers will be able to search based on a guaranteed delivery date. Customers don’t need a membership for eBay’s guaranteed date or price matching.
The delivery service, which will launch later this year in the U.S., is a bid by eBay to keep up with Walmart and Amazon. Amazon’s Prime membership includes two-day delivery, plus other perks, such as Amazon Video, music streaming and its photo cloud.
Meanwhile, Walmart introduced ShippingPass last year, which mirrored Amazon Prime’s two-day shipping. ShippingPass memberships were priced at $49, half of Prime’s annual price. However, ShippingPass failed to take off and was eliminated. Walmart then announced in January its two-day shipping service on more than 2 million items without a membership requirement.
eBay’s Price Match Guarantee offer also comes as Amazon and Walmart take their rivalry to the next level. Walmart reportedly warned some tech companies if they want to do business, they can’t run the retailer’s applications on Amazon’s cloud-computing platform, Amazon Web Services, the Wall Street Journal reported.
“It shouldn’t be a big surprise that there are cases in which we’d prefer our most sensitive data isn’t sitting on a competitor’s platform,” Walmart spokesman Dan Toporek told the Journal.
In response, Amazon told International Business Times Walmart is trying “to bully their suppliers into not using [Amazon Web Services].”
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