Emirates Passenger Says Drunk Man Tried To Urinate On Her: 'Totally Ruined Our Business Class Journey'

A woman has shared how a drunk man tried to urinate on her while traveling on an Emirates flight, thereby ruining her business-class experience.

Writing to The Telegraph's Katie Morley, the woman recounted how the incident unfolded while she and her husband were traveling back to Sydney after visiting their daughter in Dubai.

"My daughter lives in Dubai and, due to COVID, until last March my husband and I had not seen her and her family for three years," the woman recalled. "We flew from Glasgow to Sydney via Dubai with Emirates."

The passenger said she had flown with the airline several times before and had racked up enough air miles to be upgraded to business class. She spent 108,000 miles for the upgrade on the 13-hour-long journey from Dubai to Sydney.

A few hours into the flight, the woman and her husband became aware of a rowdy group drinking at the bar area of the aircraft. One of the drunk passengers allegedly went up to the woman's seat and tried to sit down, but his friend took him away.

"Then around an hour or so later, the same thing happened once more," the woman went on to say. "This time one of the stewards removed him, as my husband had already alerted them to the situation. But still, it happened a third time, and this time as he approached me he undid his trousers and it looked like he was going to urinate at my seat. My husband had to push him away."

The woman, who claimed she stayed up throughout the journey, also learned that the drunk passenger had already urinated on his own seat during the flight.

"This man totally ruined our business class journey and I got absolutely no sleep whatsoever because I was terrified that if I shut my eyes he would come back and relieve himself on me," she added.

The woman reported the incident to the airline and was told that Emirates would be in touch with her.

When she was due to return to Glasgow a few weeks later, the woman contacted Emirates and asked them for reimbursement of the 108,000 miles or an upgrade to business class for the return journey.

"This was refused and instead it would only give me 20,000 miles as a 'gesture of goodwill,'" the woman wrote.

She believes this was not enough compensation for her experience and said the situation could have been prevented if the airline had stopped serving alcohol to the unruly passenger.

"I feel the airline has failed to accept any responsibility whatsoever," she concluded.

An Emirates spokesperson provided a statement about the incident, saying, "We are disappointed to hear Mrs. S's complaint. Emirates takes the safety of its passengers very seriously and our customer affairs team are in direct contact with her to resolve the matter."