Family Removed From Plane After Body Odor Complaints, Passenger Details Embarrassment
A family was removed from an American Airlines plane Wednesday after passengers and crew members complained that one of them smelled really bad.
Yossi and Jennie Adler, who were in Miami for a vacation, where traveling to Detroit when the incident took place. The couple, who were traveling along with their 1-year-old daughter, were escorted off the plane and told to book another flight.
"Multiple passengers, along with our crew members, complained about Mr. Adler's body odor," the airline said in a statement to Fox News. "Our Miami team members were concerned about the comfort of our other passengers due to the odor." The airline said that they "provided hotel accommodations and meals, and rebooked them on a flight to Detroit this morning."
Adler told Fox affiliate WJBK that he, his wife, and their daughter followed the crew's instructions and got off the plane.
"'They said there were people on the plane complaining that you have B.O," he said. "Our crew members smelled it and our pilot smelled it and the pilot says we can't let you fly in this plane because the B.O.'s too bad.'"
However, the passenger — a 36-year-old business consultant from Southfield, Michigan — alleged that the staff removed his family from the plane because they're Jewish.
"There's a religious reason for some reason that they're kicking me off the plane. We don't have odor, OK? Nobody here has odor," Adler is heard saying on a video he shot.
Later a ground crew member is heard asking, "Now you told me for religious reasons you don't shower, is that what you said?"
Adler responded: "No I didn't! I shower every day. I said you kicked me off because of religious reasons."
American Airlines did not address Adler's religion in their statement.
"They're going around (holding their nose), 'Oh, it smells'," he told the news station. "And those were the managers. They were embarrassing us in front of everybody. You want people to fly your airline? Treat people with respect."
The Adlers told media they reached home in Detroit late Thursday and were reunited with their luggage.
In another American Airlines controversy last year, a passenger was removed from a plane before takeoff because of the size of her cello – even though she had purchased a seat for the instrument. American Airlines released a statement, saying the incident was part of a “miscommunication.”
“A passenger on flight 2457 from Miami to Chicago was traveling with her cello. Unfortunately, there was a miscommunication about whether the cello she was traveling with met the requirements to fit onboard the particular aircraft she was flying, a Boeing 737. We rebooked our passenger on a flight the next morning on a larger aircraft, a Boeing 767. We provided her a hotel and meal accommodations for the inconvenience. We apologize for the misunderstanding and customer relations has reached out to her,” the airline had said.
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