Google Update Causes Pixel, Samsung And Motorola Apps To Crash; What You Need To Do

Google's latest update reportedly caused several android devices’ apps to crash, affecting devices such as Pixel, Samsung and Motorola.

Several complaints also came from users of LG Wing, Huawei Mate 20 Pro and Sony Android devices. The Google version 12.23.16.23 rolled out for the public Saturday. The update entered the beta version later than the usual schedule. It entered beta on Wednesday, different from the usual Monday or Tuesday entry.

The affected users went to Twitter reporting that the crash happened more than once. After the latest update, several Google apps such as Lens and Podcast repeatedly went down in just a few minutes interval. Several users also complained that their Google Assistant would not launch for voice command, 9to5 Google reported.

9 to 5 Mac reported several steps that users suggested to fix the problem. The first option is to uninstall the latest update and go back to the previous version. A user must refrain from updating until Google releases another version of the update to the public.

However, the process will affect the Podcast and Google Assistant. All the downloaded Podcast episodes will be deleted and the Google Assistant. Reverting will also uninstall the Google Assistant so users will have to download and install it again.

On June 21, Google rolled out the 12.24 version update. Users were optimistic that the latest beta could be the solution for the 12.23.16.23 app crashing issue.

In order to update to the 12.24 version, a user must sign up for the Google app beta. On the app testing page, click the “become a tester” option to enter the next process.

Scroll down to the bottom or until the “join the beta” card appears. Click the “join” option. Head over to Manage App and Device and select See recent updates before checking for updates available. Finally, click update.

However, the effect may vary across different devices. Some users also reported that their apps crashed even on the beta version 12.24.7.29.arm64 of the app.

Google responded to some of the Twitter complaints suggesting a reboot to address the issue. While the step worked to some, others reported that the reboot did not help at all, Android Authority reported.