Honest Company Recalls 2017: Jessica Alba’s Eco-friendly Products Company Announces Recall For Baby Powder, How To Get A Refund

Actress Jessica Alba’s Honest Company has announced a voluntary recall of all bottles of its organic baby powder in the United States over concerns of eye and skin infections after recent tests detected possible contamination from microorganisms.

“With the full knowledge and under the guidance of the FDA, we’ve decided to voluntarily recall this product out of an abundance of caution,” Christopher Gavigan, co-founder, said in a video posted Wednesday on the company’s website.

The product, marketed as a natural alternative to regular baby powder, is sold in 4 oz. containers with the UPC #817810014529. It has been available in stores since April 14. The company says no other product is affected by the recall. All customers with questions can call 1-888-688-8653 Monday – Friday 5 a.m. to 5 p.m. PST (8 a.m. to 8 p.m. EST), or email support@thehonestcompany.com.

The company was co-founded in 2012 by Alba and Gavigan and the latest recall adds to the increasing difficulties for the company — which refers to itself as a toxin-free, eco-friendly lifestyle products company.

In the past, the company’s SPF 30 sunscreen has come under the scanner after consumers took to social media to post their experiences. Honest Company also faced a $5 million lawsuit that claimed Alba’s company changed its SPF 30 sunscreen formula in March 2015, removing over half of the zinc oxide that provides protection for the skin from the sun.

The Honest Company also faced a lawsuit that claimed its Premium Infant Formula was falsely mislabeled as organic despite containing 11 synthetic ingredients.

The company and the Food and Drug Administration were not immediately available for comment, Reuters reported.