How To Return Amazon Products To Kohl’s Stores

Amazon returns just got a little easier as Kohl's (KSS) will now begin accepting these returns at all of its stores starting in July. Kohl's made the announcement on Tuesday, extending its partnership with Amazon beyond the 100 stores that returns were previously accepted at.

Returns from Amazon will now be handled at more than 1,150 locations across the U.S. without the need for a box or label and at no additional cost to consumers. Kohl's will take “eligible” returns from the e-commerce giant, package them, and send them to an Amazon return center.

Kohl’s started its partnership with Amazon in 2017, allowing for returns in the Chicago, Los Angeles, and Milwaukee markets. The retailer also sells a number of Amazon tech products at more than 200 different store locations, including the Fire TV and Echo Dot.

“We are thrilled to bring Amazon Returns at Kohl’s to all of our stores across the country,” Michelle Gass, Kohl’s CEO said. “Amazon and Kohl’s have a shared passion in providing outstanding customer service, and this unique partnership combines Kohl’s strong nationwide store footprint and omnichannel capabilities with Amazon’s reach and customer loyalty.

“This new service is another example of how Kohl’s is delivering innovation to drive traffic to our stores and bring more relevance to our customers,” she added.

As Kohl’s looks to increase foot traffic into its stores, the company has also begun adding tenants to its locations that include grocery stores and workout locations. This is part of the retailer’s effort to gain new consumers that may go out to buy groceries or exercise and then stop at a neighboring store to make a purchase, CNBC reported.

Shares of Kohl's stock were up 11.52 percent as of 2:30 p.m. ET on Tuesday.