Lowe’s Home Improvement Stops African-American Driver From Delivery To Satisfy Customer's Demand
A Lowe’s Home Improvement store in Danville, Virginia, stopped an employee from making a delivery to a customer who demanded that the store not send a black man for the job, according to reports. Marcus Bradley, an African-American who has worked with Lowe's for the past 11 years, was reportedly already in the truck last Monday when his manager told him to send another driver.
"I got a phone call on the phone telling me to bring the delivery back, saying that I couldn't do the delivery," Bradley said, according to KPHO, a CBS affiliate, which reported the news Friday. "I asked him why I couldn't do it and he said because you're black and they don't want you at the house," he said, adding: "I mean, I thought that Lowe's would take up for me."
The customer who made the demand reportedly said, according to the Daily Mail: "I got a right to have whatever I want and that's it.”
Bradley reportedly said that he will continue to work for Lowe’s Home Improvement. “I mean I gotta work…I'm going to keep going to work like I've always done. But I would think Lowe's would take it into consideration to think about what they're doing next time,” Bradley said, according to the Daily Mail.
Alex Brooks, a colleague who has worked with Bradley for 11 years, said that he was with him when the call was made telling Bradley not to make the delivery. "To me, it just ain't right for a business that we work at to go on with the woman's wishes," Brooks reportedly said.
Last week, the store reportedly replaced the manager involved in the incident, and Lowe's corporate office said, in a statement, according to KPHO: "Under no circumstances should a discriminatory delivery request be honored as it is inconsistent with our diversity and inclusion core values and the request should have been refused. The investigation has concluded and the individuals involved are no longer with company."
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