Lowe's Website Down, Not Working? Site Maintenance On Black Friday
On one of the busiest days of the year for online shopping, Black Friday, Lowe’s suffered a website outage.
When the site went down, customers looking for amazing deals and savings started tweeting at the Lowe’s Twitter account. The response from the account was that the site was down for maintenance and that it would be back up and running again "soon."
Users trying to access the Lowe’s website were getting a message that has the Lowe’s logo and catchphrase, "Never stop improving," along with, "Thanks for visiting Lowes.com. The site is currently offline and will be available within the next hour. Until then, we invite you to check out these other Lowe’s affiliates sites. Thank you for your patience."
"We are seeing increased customer traffic on Lowes.com to take advantage of our great Black Friday deals that’s causing some intermittent outages. We have teams working diligently to restore Lowes.com to full functionality," Jackie Pardini Hartzell, director of public relations for Lowe's, told International Business Times.
Other users were reporting getting a different message on the site, one that asked them to contact the network administrator. Lowe’s asked these customers to try again in half an hour.
Even shoppers in store were having issues due to the site maintenance. Some shoppers were planning on accessing the Lowe’s coupons on the site from their phone, but couldn’t due the the site outage.
Users were discouraged by the maintenance to the site.
Others said they made their purchases from other similar retailers instead, like Home Depot.
The site appeared to be working again for some users before 11 a.m. EST on Friday. But the issues were persisting for others.
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