MarTech Expert Liz Ross On The Critical Steps Organizations Need To Shift, Align & Grow
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While 'decluttering your MarTech closet' may be on your business to-do list, marketing consultants Shift Paradigm, their CEO Liz Ross and her team of self-proclaimed 'anecdote killers' believe the right time to accomplish this is yesterday. As an expert in the field, Ross offers invaluable insights on how organizations can grow in this continuously dynamic environment. Now, by sifting through underutilized tools, leaders can learn to unearth pure simplicity and unlock opportunities that may unfold.
They say that leveraging technology is the catalyst for transformation. This phrase has become essential in marketing technology (MarTech), a rapidly evolving landscape where organizations strive to stay ahead of the curve.
Yet, despite the significant surge of digital integrations like AI and machine learning, these advancements have only led to widespread overwhelm and even more challenges for organizations - especially those with a large MarTech stack in place.
However, according to an industry trailblazer whose passion is to challenge the norm, it's not too late.
As the CEO of an innovative marketing strategy and technology consultancy, Liz Ross, the spearhead of Shift Paradigm, believes that genuine digital transformation goes beyond adopting technologies; it involves aligning people and processes to create a coordinated, data-driven ecosystem of sorts.
"When applied correctly, technology is a window to the truth," explains Liz Ross in a tweet. "But when we talk about Shift Paradigm's value proposition to clients, I tell them we are an anecdote killer."
While it's common to hear enthusiasts claim that AI or CDPs will solve a particular problem, at Shift, "instead of promoting these as magic solutions, we're focused on providing more controversial but realistic ones," Ross continues. "We believe addressing these issues requires a well-thought-out strategy tied to an organization's growth goals."
Working as a partnership, Ross and her team have continued to peel back the layers or help declutter thousands of organizations' Martech closets, helping B2B or B2C companies thrive daily. With over 25 years of experience, and backed by her pursuit of global change Ross is proud to continue leading the world's fastest-growing agencies, such as Adobe, Braze, and Salesforce.
Shift Paradigm has also gone on to help organizations unlock their potential and achieve soaring sustainable growth under her instrumental guidance - where fostering innovation is just the tipping point.
So, besides forming a powerful business partner relationship, the team utilizes strategic alignment and technological connectivity for improved efficiency and effectiveness. To touch on a few more critical steps that organizations can take to help shift, align, and grow, Ross dropped three more key steps below:
Everything Starts By Having A Growth Mindset
"At Shift Paradigm, we know that embracing a growth mindset means if you're not taking steps to move forward - no matter how big or small - you're already falling behind," they explain.
"We don't just execute tasks; we immerse ourselves in our customers' business, understand their goals, and develop a customized strategy to achieve them. It's about genuine collaboration and a shared journey to success, not a transactional relationship defined by a rigid label," shares Ross.
Next, It's Time To Ditch The Idea Of Technology Being A Hurdle
Another critical step organizations should take is to shake off any negative connotations associated with using technology and instead promote the idea that it can be seen as a powerful tool for marketing growth.
"This is precisely where it becomes an organization's most important asset," says Ross. "By leveraging data analytics and performance measurement tools, we gain a clear understanding of what's working and what's not, empowering us to optimize strategies, identify areas for improvement, and ultimately accelerate growth."
The team at Shift Paradigm promises to assist in the smooth integration of technology into organizations' operations, turning potential obstacles into opportunities for progress.
Now Let's Leverage AI For Insights, Not Replacements
Finally, while technology, specifically AI, looms over humanity, Liz Ross emphasizes that we should use its power to enhance and support business processes without overshadowing human expertise.
"I believe that the key to unlocking the potential of AI lies in having clean and accurate data," says the team. "Many of our customers are excited about utilizing it to provide customized experiences for individual interactions instead of general groups. In the end, AI can accelerate the achievement of organizational objectives on a broader scale and at a faster pace, for example, by using AI to streamline and automate the execution of personalized email campaigns."
Although many marketers continue to buy various technologies, they must consider how they will work together. Most importantly, with AI tools analyzing the data from these technologies, it's crucial to ensure they are connected and secure.
"AI excels at data processing, pattern recognition, and generating personalized experiences," emphasizes Ross. "Embrace AI as a tool to gain customer insights, automate repetitive tasks, and free up your human team to focus on creative strategy and high-touch interactions. Don't view AI as the key to solving all your problems because that will only create more."
As technology evolves, business partners and consultants like Shift Paradigm continue to transform how organizations approach marketing. With their help, you can sift through underutilized tools to unearth pure simplicity - a place where growth opportunities may unfold.
If you need more information on how Shift Paradigm can help you see a true reflection of your business through technology and data, please visit their website at https://www.shiftparadigm.com/.
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