KEY POINTS

  • More users have reported that their EVGA RTX 3090 GPUs were bricked while playing "New World"
  • The issue appears to be restricted to this specific brand and model of GPU only
  • Players are recommended to limit their in-game FPS or refrain from playing "New World" entirely 

An increasing number of players of “New World’s” closed beta have reported that their EVGA RTX 3090 graphics cards ended up getting bricked after playing the Amazon MMO. Some players blamed the game for ruining their GPUs, but other users suggested that the problem may lie with the hardware itself.

Players took to the “New World” forum to voice out their concerns regarding the technical issues their RTX 3090 GPUs were experiencing with the game.

One user noted that their FPS would drop to zero frequently and that the GPU’s fan would often force itself to operate at 100% capacity, indicating an overworked graphics card. The considerable stress that the graphics card experiences often ends up killing it entirely.

Interestingly enough, weaker GPU models don’t seem to be affected by this issue. The vast majority of brick reports in the forum involve EVGA RTX 3090s. However, one user reported that their Gigabyte RTX 3090 suffered the same unfortunate fate as the others.

New World features a fluid, classless system that lets players specialize in different weapon types that fit their preferred playstyles
New World features a fluid, classless system that lets players specialize in different weapon types that fit their preferred playstyles Amazon Games

Forum users said that the “New World” alpha test also caused their EVGA RTX 3090 cards to get bricked, yet no other model of graphics card seems to have experienced the same troubles. This has caused some to speculate that there may be something inherently flawed within EVGA’s GPUs that “New World” is able to trigger, leading to severe hardware damage.

Most of the GPU crashes occurred while players were in “New World’s” main menu or loading screens. Players noted that their GPU usage would spike up to 100% in loading screens even though there was nothing displayed on-screen. Others pointed out that the uncapped frame rates in the game’s main menu caused unnecessary stress on their graphics cards.

According to some “New World” players, they were able to play the game without any issues by limiting the game’s frame rates to 60.

A “New World” support representative also suggested that players limit the game’s maximum frame rate via the NVIDIA Control Panel and disabling overrides in their software driver settings.

In a statement to GamesRadar addressing the complaints, Amazon Games said, "Hundreds of thousands of people played in the New World Closed Beta yesterday, with millions of total hours played. We’ve received a few reports of players using high-performance graphics cards experiencing hardware failure when playing 'New World.'"

"'New World' makes standard DirectX calls as provided by the Windows API. We have seen no indication of widespread issues with 3090s, either in the beta or during our many months of alpha testing," it continued.

Amazon Games went on to assure players that the “New World” closed beta is “safe to play.”

"In order to further reassure players, we will implement a patch today that caps frames per second on our menu screen. We’re grateful for the support 'New World' is receiving from players around the world, and will keep listening to their feedback throughout Beta and beyond," the statement said.

EVGA has not yet released a statement regarding the situation.

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