Peloton Recall 2020: Do You Own One Of The 27,000 Bikes Affected?

Just a month after launching its new Bike+, Peloton (PTON) has issued a recall for its first-generation Bike pedals because they may unexpectedly break and cause injury to the rider.

The recall affects about 27,000 Bikes (54,000 pedals) that are equipped with PR70P clip-on pedals with an orange Peloton logo, which is molded into the pedal body. The logo has an orange Peloton symbol and white lettering that spells out Peloton on the top of the cleat binding.

The clip-on pedals fit Peloton Bikes that were sold between July 2013 and May 2016. Consumers may have purchased the Bikes with the recalled pedals online, by phone, or at Peloton showrooms nationwide. The Bikes were sold for about $2,000.

Peloton has received 120 reports of pedal breakages, including 16 consumer reports of leg injuries. The company said the five of the injuries required medical treatment, including stitches to the lower leg.

Peloton is urging Bike owners to immediately stop using the fitness equipment if they are fitted with the affected pedals.

Peloton Bike owners will receive a touchscreen notice and email about the recall. To repair the issue, Peloton is providing a replacement for the pedals. Instructions on how to receive free replacement pedals and have to self-install them will also be provided by the company.

Questions about the recall can be directed to Peloton at 1-844-410-0141, Monday through Friday from 9 a.m. to 7 p.m. EDT and Saturday and Sunday from 9 a.m. to 6:30 p.m. Customers that have not already received a preplacement for the recalled pedals should contact Peloton.

Peloton offers a one-year warranty on its pedals and said it recommends replacing the pedals annually.

The company launched an upgraded version of its Bike with the Bike+ in early September. Peloton decreased the price of its first-introduced Bike by 15% at the same time. The cost of the new Bike+ is $2,495.

Shares of Peloton were trading at $137.83 as of premarket open, up $1.40 or 1.03%.