Pizzeria Called Customer 'White Trash' On Delivery Receipt, Apologizes

A pizza restaurant in Michigan apologized to a customer who received a receipt that labeled him and his colleagues “white trash” Monday.

Jason Charboneau and his co-workers ordered from Jet’s Pizza on Monday and were taken aback when they received the order with a racist receipt attached to it.

“So, the staff at work orders Jets in Hamtramck for a bite while at work. The gal that took the order had an interesting name for us for real? Yea, corporate will hear about this. Probably from a few of us,” Charboneau wrote on Facebook.

Speaking to WPTV, Charboneau said, "It becomes a hurtful thing. It’s like you have no clue what you’re judging me on. Don’t judge. Stop the hate.”

He also said he would never go back to the restaurant. "I don't need to know what people think of me," he told ABC 13, adding the person who typed the words on the receipt needs to "grow up, at the very least, and lose the hate."

In a statement Wednesday, Jet’s Pizza apologized and said, “Regarding the incident from last night, as soon as we found out about this situation, we contacted the customer to let her know, that the behavior she experienced is unacceptable and a clear violation of our service standards. We apologized and assured her that we, as a company, do not tolerate this type of behavior, in our stores. We have since made suggestions to managers of this franchise, location, on how to deal with the employee, who caused this regrettable situation.”

The name of the employee was not revealed.

In a follow-up post on Facebook, Charboneau said, “My response was to tell everybody to stop with the hate and do your job. I know from my work history it’s not always the easiest to be nice. Try anyway. So during this holiday season, spread love not to hate. Don’t pre-judge. Let others be themselves so they don’t misdirect hatred on others.”

WXYZ reported the restaurant will refund the money to Charboneau and will also offer him store credit.

After Charboneau’s Facebook post, several people called out the pizza chain for entertaining such employees.

“I’m sorry this happened. And Jet's Pizza lost another customer tonight,” one Facebook user wrote. “Wait... WHAAAAT??? I have no words. NO ONE deserves labels like this. Making matters worse, if this server had any clue as to the world class professional you are. Geez,” another person wrote.

“Fail from everyone in Jets party involved,” wrote another user.

In a similar incident in California earlier this month, a Filipino-American Air Force veteran accused a Starbucks barista of changing his name on the order based on his looks. Johncarl Festejo said despite him telling his name as John to the employee, he was called "Chang" when his order was ready. He said "Chang" is a slur describing an Asian man who is a gangster.