PlayStation 4 Firmware Update 7.50 Causes Significant Issues Including Boot Loops, Boot Failures

Sony's recent PlayStation 4 firmware update 7.50 has caused a slew of issues for users, including boot loops, boot failures and unresponsive consoles.

The patch originally went live Thursday (April 16) following a round of beta testing that spanned several weeks. It released to little or no advance warning, as it was not considered a major update, and thus fans downloaded it and went along with their business as usual.

However, now fans are reporting via the PlayStation 4 subreddit that there have been several frustrating problems that have arisen along with the update's launch. Patch 7.50 has reportedly caused some PlayStation 4 systems to completely fail to boot up. Others have seen problems with infinite boot loops, where the system attempts to start up, then shuts down immediately afterward and repeats without allowing users to interact with the console.

Further, some users have reported problems with the error code SU-42118-6. This is an error code typically associated with the system's Blu-ray drive. It's preventing the update from being installed. Finally, some players are having trouble with their PlayStation 4 systems starting up, but appearing unresponsive.

PlayStation 4 subreddit users have suggested trying to eject Blu-ray discs from the system before beginning an update. Alternatively, if the system is already affected by one of several errors, try restarting the system in safe mode. You can do this by holding down the power button for 10 seconds and using a USB drive to install the firmware.

Sony has yet to release an official statement on the issues reportedly being caused by the new patch. With many players being on lockdown across the world due to the novel coronavirus outbreak, now isn't exactly a good time for systems to start acting up – especially when Sony has begun a new program offering free games for PlayStation 4 owners to download and add to their collections.

In just a few months, the PlayStation 5 is set to make its debut. It's the hope of gamers across the globe that it's a launch that won't be plagued with issues similar to those that the new firmware update seems to be having.