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Customer Service Overhaul: Third-Party Tools To Fix 40% Of Issues By 2027

As more consumers turn to GenAI tools like ChatGPT, Google AI, and Apple Intelligence for quick and convenient solutions, customer service teams may face a decline in traditional service requests. These AI-driven platforms, integrated into the apps and devices people use daily, are reshaping how customers solve problems.

Scammers Beware: Daisy The AI Granny Is On The Line

In the unveiling video, Daisy's chat so thoroughly exasperates one scammer that he can be heard shouting, "It's nearly been an hour, for the love of (inaudible expletive)." Replies the calm and friendly Daisy, "Gosh, how time flies."

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