Slot Machine Malfunction Caused Winner Of $229,000 Las Vegas Jackpot To Go Unknown For Weeks
The winner of a $229,000 jackpot at a Las Vegas casino went unknown for weeks due to a communications error with the slot machine.
Robert Taylor of Arizona won the jackpot on Jan. 8 on a slot machine at the Treasure Island Hotel and Casino. Taylor did not know he won the jackpot until weeks later.
“Due to a communications error that occurred, the slot machine experienced a malfunction that prevented Mr. Taylor and casino personnel from realizing that a progressive jackpot had been won,” read a press release Friday from Nevada Gaming Control Board.
When the malfunction was brought to the attention of the Gaming Control Board, they made it a priority to find the winner and notify him of his winnings. The Gaming Control Board also highlighted the importance of public trust in the gaming industry.
The search for Taylor consisted of multiple hours of reviewing surveillance footage, witness interviews, and reviewing electronic records, along with confirming rideshare information.
“The Nevada Gaming Control Board is charged with the strict regulation of the gaming industry, the protection of the gaming public, and ensuring that the industry benefits the State of Nevada,” said James Taylor, chief of the board’s enforcement division in the release.
“I commend the agents of the Enforcement Division, particularly Agent Dan Nuqui, for ensuring that the public trust in the gaming industry remains strong by spending countless hours over two weeks to ensure that a patron is awarded winnings owed to him," he said.
After an extensive search, Robert Taylor was notified on Jan. 28 that he had one the jackpot.
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