Southwest Airlines Computer System Outage Grounds Flights Nationwide
Southwest Airlines' computer system communicating with the Federal Aviation Administration was down Friday, causing flight delays. Several passengers took to Twitter to complain about boarding delays.
"Highly irritated #southwest flights are grounded due to outage - so much for the start of my first kid-free weekend trip," one Twitter user wrote.
I am at LaGuardia. Yes, the announcements have said that the computer system communicating with FAA for all of Southwest is down. They won't board anyone on their flights until it is up and running.
— Sherman Fabes (@ShermanFabes) February 22, 2019
Replying to the passengers from its official Twitter account, the airline apologized for the inconvenience caused and said their team was working on it.
"We're truly sorry for the delays this morning. Our Network Operations Control Team is aware of the issue and are working diligently to get you on your way as quickly as possible. We appreciate your patience while we work through this," the airline wrote.
Hi there, John. I'm sorry for any lack of updates. The updates on the issue we're experiencing are happening fast and we're doing our best to communicate with our Gates. We appreciate your patience while we work through this. -Rocky
— Southwest Airlines (@SouthwestAir) February 22, 2019
This is a developing story.
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