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iQor

Business Summary
Address14401 Carowinds Blvd, Charlotte, NC 28273
Phone973-944-9991
Website https://www.iqor.com/
IBT Badge iQor

About iQor

iQor is a global company with 45,000 customer service representatives all ready to support its clients and help them rise above the competition. The company knows that the landscape is ever-changing. It is the reason behind its move to always fully understand its client’s business, build a global network of agents and invest in a wide range of technology.

It offers product support services, data solutions & analytics and customer interaction solutions. iQor’s customer experience solution observes a simple approach in delivering quality customer support. The company invests in taking care of its people, building high-tech facilities and prioritizing the needs of the client. It operates on a multi-channel platform so consumers can have the flexibility they wish for. It can provide its services through inbound & outbound calls, chats, email and text messaging.

The company’s presence reaches eight countries where it has 60 facilities. Its call center facilities can be found in the Philippines, India, China and the U.S. These locations have provided a combined 96 million interactions per year and 20.2 million repairs per year.