Supreme Court Hands Win To Blind Man In Domino's Website Accessibility Dispute
A blind man has been granted a legal victory over one of America's largest pizza chains.
The Supreme Court said Monday that it would not overturn a ruling by California's 9th Circuit that allowed blind customer Guillermo Robles to sue Domino's because he couldn't use the company's website or mobile app to order a pizza.
Attorneys for Robles believe that he has the right to sue Domino's under the Americans with Disabilities Act (ADA), saying that the law means that a company with physical locations must provide a website accessible to those with disabilities. Title III of the ADA stipulates that disabled individuals should have equal access to goods and services in "places of public accommodation."
Domino's has argued that there are no clear standards for how to make web platforms ADA compliant and that it hinders business. They also claim that making their website completely accessible for disabled individuals is an extremely expensive and tedious process.
The ruling was highly anticipated, as it could affect thousands of companies. In 2018, 2,258 lawsuits were filed over web access in the United States.
In 2010, the Department of Justice announced plans for new regulations under the ADA which addressed website accessibility. These rules were never fully enacted, and the Trump administration canceled the process in 2017.
The ADA was passed in 1990 and was amended in 2008 by broadening the definition of who is considered to be disabled.
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