There's A Healthcare Crisis And River Health Wants To Cure It
It's no secret that healthcare is broken. The costs are too high, wait times are too long, and patients struggle with a wealth of options that end up looking not that different from each other. For many, frustration and missed expectations are part of the healthcare experience, but River Health seeks to change that.
River Health provides a simple, transparent solution for getting quality healthcare without hidden costs. With low-cost plans starting at $35/month, members receive unlimited virtual care, doctor's office visits, prescriptions, labs, talk therapy, and more. There are no additional fees aside from each member's subscription cost. Both individuals and companies looking for convenient and affordable care can enroll.
River Health's story began with the UnitedHealthcare/Techstars program, where the company refined its model with the guidance of experienced mentors with decades of healthcare experience. While part of the Minneapolis-based program, the company started by helping young and inexperienced patients navigate the health system. Many of River Health's initial members were young people who had avoided healthcare due to high costs, complexity, and lack of convenience.
In 2021, the company launched health benefit plans for employers. River Health partners with businesses of any size to provide virtual and in-person care to employees. The company's clients include Fortune 500 companies and small businesses like coffee shops, pizza chains, and service businesses. Typically, these are companies in industries with hourly and part-time employees and where there is high employee turnover. Employers offering River Health Plans have seen increased retention and employee satisfaction and decreased missed shifts.
River Health has distinguished itself from the competition by offering its members dedicated virtual providers – members get to keep their primary care provider for the duration of their subscription. The company's medical team has developed a high standard of care for all virtual visits.
Of course, not everything can get taken care of virtually. Members can also book in-person appointments with a network of over 25,000 clinics nationwide. River Health subscription plans also include no-cost prescriptions from a formulary of over 700 medications, free lab testing, virtual therapy, and wellness services.
River Health is offering a new model to help members manage their everyday health costs.
"Providing healthcare that is actually affordable has been the goal since our founding. We continue to deliver on that promise by giving our members more options and better care without breaking the bank," said Kobby Amoah, the company's CEO.
Indeed many of the company's clients first balked at the affordable plans, but with a 92% customer retention rate, most employers seem to love what River Health has been cooking.