Why Does Snapchat Keep Crashing On Android, iOS? New Update Causing Outage, Users Say

Snapchat users Tuesday were having some major difficulties with the app crashing. Users on Twitter were reporting that after about 10 seconds after opening the app it would spontaneously crash, an issue that users were also reporting on Down Detector. Of the reported issues on the site, 42 percent of them were issues with logging in and connecting to the server, while 38 percent were with receiving snaps or refreshing the feed.

Some Twitter users were saying that after they updated the app on their Android devices the app began crashing. Many of them were tweeting at Snapchat's support Twitter page, but few were getting a response or anything resembling a fix.

Read: Snapchat Map Update: How To Use The New Snap Map

If you're having similar issues with the app, you may want to try a few tricks to hopefully get it up and running again before you give up on the perfect selfie or story.

How to get Snapchat to stop crashing:

First, completely close the app. Make sure it's not running in the background, close it fully and then reopen it. Then log out and back in, this may help reset some of the issues. If not, there are other options to try.

Check to see whether you're running on the most recent version of the app. They're always releasing updates for bugs or glitches so a quick check in the App Store or on Google Play may offer a quick fix. If you see a Snapchat update available go ahead and download it and see if that alleviates any of the problems. Although, some users are guessing that the update may be the root of the app issues.

Read: Snapchat Stock Price Dives After Facebook Announces 250M Daily Instagram Story Users

If you're still struggling after this, completely delete the app. Once it's deleted, re-install it. You'll want to make sure you know your password before logging out or deleting the app, both will require that you log back in. Beware, some users tried this and it offered no fix.

The last thing you'll need to check is whether you have any third-party apps connected to Snapchat. These apps are prohibited by Snapchat and could compromise the security of your account and those you contact through it so Snapchat doesn't allow such apps. If you have one of these, Snapchat might lock you out of your account, so delete these and change your password for Snapchat once you do to ensure security.

Snapchat has yet to provide a reason for Tuesday's outage, so if none of these fixes are working, you and everyone else might just have to sit tight and wait for it to be fixed on Snapchat's end. International Business Times reached out to Snapchat about the app crashing, but had not received a response at the time of this article.