KEY POINTS

  • A woman detailed her experience trying to get tested for monkeypox in a TikTok video
  • She said she was turned away by a dermatologist and was instructed to call the CDC instead
  • It is unclear if the woman has been tested for monkeypox, but she claimed her state now has her samples

Doctors turned away a woman after they discovered she potentially had monkeypox and urged her to call government health agencies instead, the woman claimed.

In a video posted earlier this month, TikTok user bertsbees — whose name is Halle, according to the New York Post — revealed that she woke up one Sunday with an "insane rash" on her forehead and chest.

Halle went to an Urgent Care facility the next day, where she was told she had methicillin-resistant Staphylococcus aureus, or MRSA, an infection that is difficult to treat because of its resistance to some antibiotics, according to the Centers for Disease Control and Prevention (CDC).

She said she was given an antibiotic and sent on her way after being told to see her primary care provider immediately.

Her doctor later told her she was just experiencing a rash and gave her another antibiotic.

@bertsbeess

the truth about #monkeypox what ive been dealing with all week. sad how hard you have to advocate for yourself in this country. #unitedstates #covid #pittsburghpa #pennsylvania #pittsburgh #cdc #departmentofhealth

♬ original sound - Halle

Despite the doctor's diagnosis, Halle said that she believed it was not just a rash, adding, "I can tell something's wrong."

She contacted Urgent Care back after having no success with her two antibiotics and asked to get tested for monkeypox. But she claimed she was told that the facility did not test for it.

Halle then sought a third opinion from another doctor, who asked for help from another physician, but she claimed that they both declared that they didn't know what was wrong with her and sent her back to work.

When Halle mentioned if she possibly had monkeypox, both doctors allegedly asked her, "What's monkeypox?"

Halle received a call 45 minutes later telling her that the doctors now think she has monkeypox, and they urged her to go see a dermatologist.

However, the dermatologist canceled her appointment. "We're not dealing with that," she claimed the dermatologist told her.

The office instead instructed Halle to call the CDC, but the health agency was also not helpful, she claimed.

"The CDC has no idea what they’re doing, nobody’s educated (not even doctors) and doctors will refuse to see you," Halle complained in her video.

It is unclear if Halle has been tested for monkeypox. But her last update stated, "My doctor just told me it's confirmed state has my samples; waiting for their call."

There have been 2,108 confirmed monkeypox cases in the country, according to data provided by the CDC.

The disease typically presents clinically with fever, rash and swollen lymph nodes, the agency explained.

A person arrives to receive a monkeypox vaccination at the Northwell Health Immediate Care Center at Fire Island-Cherry Grove, in New York, U.S., July 15, 2022.
A person arrives to receive a monkeypox vaccination at the Northwell Health Immediate Care Center at Fire Island-Cherry Grove, in New York, U.S., July 15, 2022. Reuters / EDUARDO MUNOZ