Airline Passengers Manhandle Cabin Crew, Threaten To Enter Cockpit After Flight Gets Delayed [Video]
Passengers onboard an Air India flight from New Delhi to Mumbai manhandled the cabin crew members and also threatened to enter the cockpit after the flight was delayed due to a technical problem Thursday.
Confirming the incident, an official with aviation regulator the Directorate General of Civil Aviation (DGCA) said the flight had to return to the bay after it developed a technical snag. The passengers then “started knocking on the cockpit door, asking and taunting the pilots to come out. One male passenger even said that he will break open the cockpit door if the pilots didn't come out.”
"India’s aviation regulator DGCA has asked Air India management to take necessary action against unruly passengers," the official added.
Meanwhile, according to an airline official, a female passenger misbehaved with a crew member by grabbing her arm in order to open the exit gate quickly.
An Air India spokesperson also confirmed the incident and said they have asked the flight crew to submit a detailed report about the incident.
"The flight AI 865 of Jan. 2 was considerably delayed due to technical reasons. Air India management have asked the operating crew for a detailed report on the reported misbehavior by some passengers. Further action would be considered after getting the report," the spokesperson said.