Amazon's Alexa Set To Have New EV Charger Finder Feature Amid Struggles With Stations
Amazon announced Thursday at tech conference CES in Las Vegas that its Alexa will soon have a new advanced feature that will efficiently assist electric vehicle owners with finding a nearby charger.
The feature comes through its collaboration with EVGo, a large charging network in the U.S. Amazon plans to add this new addition to Alexa by the end of 2023.
Alexa's EV charging service will connect drivers to over 150,000 stations throughout the U.S. that are owned by EVGo and other EV charging operators. Their goal is to help lessen the struggle to find one for EV owners.
"The EV charging experience is a lot more fragmented than for gas customers, who can pretty much stop at any location," Anes Hodzic, vice president at Amazon's Smart Vehicles group, said in a statement.
"We want Alexa to be useful for customers in their everyday lives, and EV charging is a great example of a task that can be simplified and made more convenient through the power of AI," Hodzic said.
The issues that have come with electric charging station has somewhat held back the progression of EVs. Some people have complained about the majority of them being broken or slow working.
"Often, those fast chargers have real maintenance issues," Ethan Zuckerman, a professor at the University of Massachusetts Amherst who has owned a Chevrolet Bolt for several years, told the New York Times in August.
"When they do, you very quickly find yourself in pretty dire straits," Zuckerman added.
Although companies like EVGo, who are fully invested in the progression of EVs, are looking to help EV owners with solutions to these problems.
The feature will customize customers' preferred price points, length of time to charge, quality, and location.
"At EVGo, we're committed to making EV driving infrastructure convenient, reliable, and affordable for all types of drivers," said Cathy Zoi, EVgo's CEO.
"Mass adoption of EVs is underway, and this collaboration between EVgo and Amazon will make charging seamless for even more EV drivers," Zoi said.
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