Apple users in France are unfortunately not the most satisfied consumers.

After conducting an internal investigation into the cause of the broken touch-screen glass, Apple denied that there is an underlying iPhone flaw. According to a BBC report, Apple said that in all cases it investigated, some kind of force was applied to the iPhone, causing the glass to break.

The iPhones with broken glass that we have analyzed to date show that in all cases, the glass cracked due to an external force that was applied to the iPhone, Apple said in a statement cited by the BBC.

In response to the European Commission investigation, Apple said last week Tuesday that it is investigating accusations of overheating and exploding iPhones.

We are waiting to receive the iPhones from the customers, Apple said.

To date, there are no confirmed battery-overheating incidents for iPhone 3GS, and the number of reports we are investigating is in the single digits, according to the statement.

The investigation's findings don't mean much to France's Frank Benoiton, a consumer who said his wife's iPhone cracked, and it was not dropped and experienced no unusual shock, he told the Associated Press.

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