Apple Recalling Some iPod nanos in the U.S.: Three Steps to Claim New Unit
Yet another battery-related problem with an Apple device has led to yet another fix from the maker of one of the world's more popular gadgets.
Apple is recalling its first-generation iPod nanos from U.S.-based customers because of possible overheating of the device's battery.
This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages, Apple said in a statement.
The company has asked all users of the gadget to stop using it and order a replacement unit, which will be provided free of cost. The defective units were sold between September 2005 and December 2006. The replacement unit will come with a 90-day warranty, beginning on the date of service.
This is not the first time the Cupertino, Calif.-based tech giant has recalled its iPod nano. In 2009, Apple recalled the product from customers in South Korea, and in 2010, the company recalled it from customers in Japan -- after being pressurized by the latter's government. However, this is the first time U.S. customers are being asked to return iPod nanos.
These are the steps you can follow to order a replacement unit.
1: Click on this Replacement Program link.
2: You will be asked to enter the iPod nano serial number to determine whether your device is covered by the replacement program.
3: Enter your Apple ID and follow the instructions.
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