Apple Warns Of Shortages On Replacement iPhones And iPhone Parts

The current coronavirus outbreak has affected Apple's business in many ways, foremost of which are the delays in production of new devices. Now, a report reveals that the Cupertino tech giant isn't only having trouble producing its upcoming devices – it is also running low on existing iPhones and iPhone parts.

Bloomberg (via 9To5Mac) reported that Apple has already warned its employees that there will be a shortage of replacement iPhones and parts until next month. The news is very important particularly for those who are having problems with their handsets.

Apple normally gives out replacement iPhone units if it is unable to repair the iPhones that customers bring. The shortage, which is expected to last for “at least two to four weeks,” means that Apple Stores won't be able to issue replacement units.

The report says Apple plans to deal with the matter by informing technical support employees that they can mail replacement units to affected customers, and “provide loaner devices to ease delays.” It's unclear as to what “loaner devices” will be given, however.

The shortage in individual iPhone parts also spell trouble for the tech giant and its customers. Apple normally repairs damaged iPhones that do not necessitate a full replacement. These iPhones, such as those with broken displays, are repaired using individual iPhone parts.

Apple reportedly told its technical support employees that such parts will be in short supply as well. This means they won't be as able to repair damaged iPhones as much as they used to.

Why the shortage?

The shortage indicates that Cupertino is having a hard time bringing production back to full capacity. Apple partner Foxconn, for example, expects to return to “full seasonal capacity by the end of the month,” CNBC reported. The manufacturer is currently only at 50%, which means it is only able to do just half of what it used to prior to COVID-19.

Foxconn isn't the only Apple partner to be affected by the outbreak. Previous reports indicate that Cupertino is looking to acquire lenses that will be used on the iPhone 12 from several companies. This is so that it can continue producing devices even if its suppliers are having a hard time dealing with the virus.