Comcast Xfinity Reports Issue 'Addressed' After Outage Affects 53,000
Xfinity, the trade name of Comcast Cable Communications, saw outages spike early Tuesday across California's Bay Area, with 53,000 reporting a loss of internet service around 8:30 a.m. ET, according to DownDetector.com.
Verizon and T-Mobile customers also reported service issues on DownDetector.
The company has since tweeted that the issue has been "addressed."
“Earlier, some customers experienced intermittent service disruptions as a result of a network issue. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. We apologize to those who were affected,” the company's tweet read.
The number of reports first spiked around 1 a.m. ET then expanded from the Bay Area to New Jersey, Pennsylvania, South Carolina, and Illinois. For Comcast users, estimates from the company's outage website claimed they would fix the outage just before 11 a.m.
There has been no word from Comcast as to what caused the outages.
Many customers complained of a total blackout of services.
There were several thousand service disruption reports by 10 a.m. ET, according to DownDetector.
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