Obamacare Exchange Website Glitches: Liberals And Conservatives Both Claim Victory Amid Healthcare.gov Errors
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Websites for the Affordable Care Act’s health-insurance exchanges went live on Tuesday, but they aren’t exactly going off without a glitch.
Countless Twitter users have reported technical problems with the Obamacare websites, ranging from error messages to faulty drop-down menus to websites being completely offline. Glitches were reported for websites in several parts of the country, including California, New York and the District of Columbia. Many users posted screenshots of internal server errors and, in some cases, nonsensical text.
Conservatives and others in the anti-Obamacare camp wasted no time gleefully calling out the glitches as validation for their stance that the healthcare exchanges are certain to be doomed by government ineptitude:
They can't even get the #Obamacare website to work, but somehow they're supposed to be able to run healthcare.
- Chelsea (@chelseagrunwald) October 1, 2013
Obamacare: We can't build a functional website, but we'll totally make sure you don't die.
- Sean Davis (@seanmdav) October 1, 2013
Guys, it's cool. It's just the people who are going to run your health care showing they can't even run a website. #ObamaCare
- SunnyRight (@sunnyright) October 1, 2013
On the flip side of the ideological battle, Democrats and other Obamacare supporters simply saw the glitches as a sign of overwhelming demand for the service:
Looks like the Washington State healthcare exchange is already overloaded. And the House thinks this is something people don't want?
- Aaron Kassover (@AaronKassover) October 1, 2013
The people who lament the healthcare exchange websites not working clearly do understand web traffic and the internet.
- Troy Appel (@tdappel) October 1, 2013
The national health insurance website is overwhelmed by traffic... just goes to show how much Americans don't want Obamacare. #ThanksGOP
- Eden Robins (@edenrobins) October 1, 2013
Healthcare.gov, the national website for the Health Insurance Marketplace, went live at midnight on Oct. 1, just as Congress had reached a budget stalemate that resulted in a government shutdown. The site’s official Twitter account, @HealthCareGov, acknowledged the website glitches on Tuesday in a series of tweets, attempting to assure the American public that technicians are working to resolve the issues.
Thanks for all your comments and updates as you enroll. We apologize that wait times on the site and hotline are longer than expected! (1/2)
- HealthCare.gov (@HealthCareGov) October 1, 2013
We're working to fix these issues as soon as possible. Thanks for your patience (2/2)
- HealthCare.gov (@HealthCareGov) October 1, 2013
In the meantime, as no shortage of Twitter users pointed out, the best thing to do might be ride out the glitches and check back with the website in a few days, once the initial traffic boom has died down. The open enrollment period for 2014 health coverage lasts through March 31.
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