Kiran Tom Sajan

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McDonald's Halts AI-Powered Drive-Thru Trial Amid Push For Automation

The fast-food giant announced it will deactivate this technology in the participating restaurants by July 26, 2024. However, it added that this move does not mark the end of its AI initiatives. The company plans to assess scalable, long-term solutions for voice-ordering technology by the end of 2024.

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