IBT Staff Reporter

Before you make a cold call, do you gear up first? Do you get excited about your product or service, and try to anticipate making the sale?

Ari, whenever someone brings up an objection, I find myself moving into a sales pitch, even when I don't want to, Sherri told me during a recent phone call. I'm not even sure why I do it. I just want to explain how their objection doesn't really apply, but before I know it, I'm 'selling' again. I know this creates sales pressure, and I know it can push people away -- but I don't know how else t...

If you've been selling for a while, you've probably had at least one experience in which your prospect suddenly started giving you the silent treatment.

President Barack Obama delivered a speech on Friday at Texas A&M University to promote public service.

Billionaire hedge fund founder Raj Rajaratnam and executives from some of the most prestigious U.S. companies were charged on Friday with the largest hedge fund insider-trading scheme ever.

Microsoft Corp's first store looks ready to open in an upscale Phoenix valley city in the next few days, as the software maker takes its first step in trying to match rival Apple Inc's successful venture into retail.

Billionaire investor Raj Rajaratnam, founder of Galleon Group was arrested on Friday in an alleged $20 million insider trading scheme that US prosecutors called the biggest ever involving hedge funds.

Billionaire hedge fund founder Raj Rajaratnam and executives from some of the most prestigious U.S. companies were charged on Friday with the largest hedge fund insider-trading scheme ever.

The European Union's statistical office released data Friday, showing that the Euro zone seasonally adjusted exports in August fell by 5.8% and imports by 1.3% compared with July 2009.

American International Group Inc and its former Chief Executive Maurice Hank Greenberg are in advanced talks to settle their legal disputes, the Wall Street Journal reported on Friday.

The World Health Organization (WHO) said in a statement that more than 4,735 deaths attributable to H1N1, known as seine flu, had been reported and continued to increase in the Northern temperate zones across the world.

Lindsay Lohan will be allowed more time to complete required treatment programs linked to her arrest in 2007, but could go to jail if she fails to meet them, the New York Post reported Friday.

TLC network sued Jon Gosselin for violating his contract with them by appearing on celebrity news programs.

Apple Inc is once again expected to top Wall Street's estimates when it unveils quarterly earnings next week, but it may have to truly impress to galvanize an already lofty share price.

A judge on Friday extended Lindsay Lohan's probation on drunken driving and other criminal charges for one more year, telling the struggling actress to get serious about her alcohol education program.

When he's far away from the bright lights of Hollywood, actor Kevin Bacon spends much of his time in second-rate hotels and hauling his own bags while trudging through airports.

Microsoft announced Thursday that its free antivirus software has been downloaded 1.5 million in the week after it shipped.

Twitter has been kind to a motley crew of actors, TV personalities and pop stars whose fame online outstrips that of the outside world. And it's all about getting personal.

Black Eyed Peas singer Fergie is working with Avon Products Inc to develop a perfume that will debut next year.

President Barack Obama left San Francisco on Friday morning after attending fundraising events and went to meet the former president George W. Bush in Texas this evening.

Actor Nicolas Cage filed a $20 million lawsuit against his former business manager on Friday, accusing him of negligence and fraud that sent the National Treasure star down a path toward financial ruin.

Cable television network TLC on Friday sued Jon Gosselin, the father of eight who stars in the channel's reality show Jon & Kate Plus Eight, accusing him of violating his contract by appearing on other programs.

Reality TV show actor Jon Gosselin was on Friday sued by the TLC network for alleged breach of contract accusing him violating his contract by appearing on other programs, Reuters reported.

U.S. consumer sentiment fell unexpectedly this month, tempering optimism inspired by news of a rise in U.S. industrial production in September for a third consecutive month.

Bank of America Corp posted a $1 billion quarterly loss on Friday as consumer credit woes eclipsed investment banking earnings, underlining why the bank remains on a government respirator.

U.S. stocks fell on Friday after disappointing results from General Electric Co and Bank of America Corp demonstrated the road to economic recovery will be bumpy.

U.S. stocks fell on Friday after disappointing results from General Electric Co and Bank of America Corp demonstrated the road to economic recovery will be bumpy.

The dollar recovered some of the week's losses on Friday, as news of a large quarterly loss at Bank of America and flagging consumer confidence dulled investor demand for higher-yielding, higher-risk currencies.

(Corrects spelling of McDonald's name in paragraph 4)