Samsung Galaxy S8 Red Tint Fix Issued, Company Insists It's Not Hardware Fault

The Samsung Galaxy S8 might have many new features such as an edge-to-edge display, a 10nm processor and Bixby, but it also suffers from issues. Samsung Galaxy S8 users in South Korea reported facing a red tint issue with the device’s display on April 17.

The company has now issued a fix but still insists the glitch did not occur due to a hardware fault. The fix is simple — Samsung has given its users more control to users over screen color. Users can now manually determine the level of red green and a blue on the screen in the device’s ‘Advanced’ controls. The company has also added a new ‘Screen edge color balance’ option for users to independently adjust the colors on the edges of the display, where the tint mostly emerges.

Read: Samsung Galaxy S8 Issues: Korean Users See Red Tints In Smartphone's Display

The problem started when users started noticing a red tint in the Galaxy S8’s display, which would not go away when color settings were changed on the phone.

In an investor call held before the release of its first quarter earnings for the fiscal year 2017, Samsung stated there was nothing wrong with the device and the error was caused due to the Super AMOLED display having a natural tendency of having differences in color. The company also said users could optimize the color according to their preferences.

According to Slashgear, the tint might have occurred due to Samsung’s boosting of red pixels to make up for Galaxy S8’s green bias — its OLED panels have two subpixels — red-green and blue-green, which give the device a more vibrant look.

By saying hardware fault in the S8's OLED panel did not cause the tint, Samsung could appear on loose ground since its previous S-series handsets did not have the same problem despite employing the same Super AMOLED technology. There is a possibility it might have been caused by an issue with the calibration of the display

The software update isn’t official yet, but some users in Korea have started receiving it, according to the Korean news publication, The Investor. The timeline for the global rollout of the update is not yet known.

The red tint issue is not the only one affecting Galaxy S8 users. On Saturday, some users started complaining Samsung's fast wireless chargers for Galaxy S7 weren’t working with their S8 devices, leaving consumers no choice but to spend another $89.99 on chargers specifically designed for the Galaxy S8.

Read: Samsung Galaxy Note 7 Fallout: South Korea To Strengthen Battery Safety Measures

While these issues might not put consumers off completely, the Samsung Galaxy S8 will still remain under a scanner. Especially due to the fact this is the company’s first device since its infamous Galaxy Note 7, which kept exploding in people's hands and ended up being banned on flights over safety concerns.

While Samsung still recovers from the Note 7 crisis, the smallest possible issue with its devices is likely to cause alarm bells for its consumers.